The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago | Hotel in Chicago

| 9.6 (1001 Reviews) |  1 Bathroom
Downtown Chicago Hotel | The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

Hotel in Downtown Chicago, Chicago

2 restaurants, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, a 24-hour business center, and valet parking.
Housekeeping is available on request.
The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago offers 311 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature Frette Italian sheets and premium bedding. A pillow menu is available. 65-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers.

This Chicago hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Bathrobes
  • Free toiletries
  • Separate bathtub and shower
  • Private bathroom
  • Hair dryer
  • Towels
Bedroom
  • Premium bedding
  • Blackout drapes/curtains
  • Frette Italian sheets
  • Pillow menu
  • Hypo-allergenic bedding
  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)
  • LED light bulbs
  • Energy-saving switches
  • Laptop-compatible safe
  • Desk
  • Recycling
  • Water-efficient showers only
  • Iron/ironing board
  • Phone
  • Free local calls
Breakfast
  • Coffee/tea in common area(s)
  • 2 restaurants
  • 1 bar
  • 24-hour room service
  • Full breakfast available for a fee daily 7:00 AM–10:00 AM: USD 14.00-20.00 for adults and USD 14.00-20.00 for children
  • Free bottled water
  • Refrigerator
Parking
  • Secured covered valet parking on site (USD 79.00 per day; includes in/out privileges)
  • Height restrictions apply for onsite parking
  • Electric car charging station on site
Accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Wheelchair-accessible path of travel
  • Visual fire alarm
  • Wheelchair-accessible fitness center
  • Lever door handles
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible restaurant
  • Assistive listening devices available
  • Transfer shower
  • Elevator door width (inches): 48
  • Valet for wheelchair-equipped vehicle
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Stair-free path to entrance
  • Height-adjustable showerhead
  • Wheelchair-accessible path to elevator
  • Low-height view port in door
  • Wheelchair-accessible public washroom
  • Braille signage
Activities
  • Beach access
  • Golfing
  • Segway rentals/tours
  • Boat tours
  • Shopping mall
  • 24-hour fitness center
Entertainment
  • Cable channels
  • Premium channels
  • 65-inch LCD TV
General
  • Conference space (3388 square feet)
  • Meeting rooms - 14
  • 24-hour business center
  • Elevator
  • Front-desk safe
  • Banquet hall
  • Free newspapers in lobby
  • Ballroom
  • English
  • Indonesian
  • Chinese (Mandarin)
  • Spanish
  • Bosnian
  • At least 80% lighting from LEDs
  • Romance packages available
  • Double-glazed windows
  • Smoke-free property
  • No plastic drinking straws
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Vegetarian dining options
  • No plastic coffee stirrers
  • Biodegradable coffee stirrers
  • Vegan dining options
Guest Services
  • Refrigerator
  • Luggage storage
  • 24-hour front desk
  • Change of towels (on request)
  • Porter/bellhop
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Multilingual staff
Internet
  • Available in all rooms: WiFi (USD 19.95 per day)
  • Available in some public areas: Free WiFi
Outdoors
  • Garden
  • Rooftop terrace

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 2:00 am late check-in subject to availability minimum check-in age: 21
Check-out
Check-out before noon express check-out available
Child Policy
Children are welcome.
Payment Policy
Fee for full breakfast: approximately usd 14.00 to 20.00 for adults, and usd 14.00 to 20.00 for children fee for in-room wireless internet: usd 19.95 per day (rates may vary) covered valet parking fee: usd 79.00 per day (in/out privileges) pet fee: usd 125 per pet, per stay service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total (up to 24 lbs per pet) pets allowed for an extra charge of usd 125 per pet, per stay service animals are welcome, and are exempt from fees

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges safety features at this property include a fire extinguisher and a deadbolt lock special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott)

Reviews

ludmila
May 9, 2026 02:24:46 PM
Review Score:   10
Summary: Was perfect
See All Reviews

Room Arrangement

Room Info Facilities
Junior Suite, 1 King Bed, Terrace
Room Size: m2
1 King Bed
Junior Suite, 1 King Bed, Terrace

General

Number of living rooms 0, Wardrobe or closet, Terrace, Pets not allowed, Bed count minimum 1, Bed count maximum 1, City view, Number of bathrooms - 1
Superior Suite, 1 King Bed with Sofa bed, Terrace
Room Size: m2
2 King Bed and Double Sofa Bed
Superior Suite, 1 King Bed with Sofa bed, Terrace

General

Number of living rooms 0, Wardrobe or closet, Terrace, Pets not allowed, Bed count minimum 2, City view, Number of bathrooms - 1, Bed count maximum 2
Junior Suite, 1 King Bed
Room Size: m2
1 King Bed
Junior Suite, 1 King Bed

General

Number of bedrooms - 1, Wardrobe or closet, Pets not allowed, Bed count minimum 1, Bed count maximum 1, City view
Superior Suite, 1 King Bed with Sofa bed
Room Size: m2
2 King Bed and Double Sofa Bed
Superior Suite, 1 King Bed with Sofa bed

General

Number of living rooms 0, Number of bedrooms - 1, Wardrobe or closet, Pets not allowed, Bed count minimum 2, City view, Bed count maximum 2
Deluxe Room, 1 King Bed
Room Size: 375 square feet m2
1 King Bed
Deluxe Room, 1 King Bed

General

Pet-friendly room, Number of bedrooms - 1, Ping - 10.54, Wardrobe or closet, Square meters - 35, Bed count minimum 1, Square feet - 375, Bed count maximum 1
Deluxe Suite, 1 King Bed with Sofa bed
Room Size: m2
2 King Bed and Double Sofa Bed
Deluxe Suite, 1 King Bed with Sofa bed

General

Number of living rooms 0, Number of bedrooms - 1, Wardrobe or closet, Pets not allowed, Bed count minimum 2, City view, Bed count maximum 2
Grand Room, 1 King Bed
Room Size: 375 square feet m2
1 King Bed
Grand Room, 1 King Bed

General

Pet-friendly room, Number of bedrooms - 1, Ping - 10.54, Wardrobe or closet, Square meters - 35, Bed count minimum 1, Square feet - 375, Bed count maximum 1
Grand Room, 2 Queen Beds
Room Size: 390 square feet m2
2 Queen Beds
Grand Room, 2 Queen Beds

General

Square meters - 36.2, Pet-friendly room, Ping - 10.96, Square feet - 390, Number of bedrooms - 1, Wardrobe or closet, Bed count minimum 2, Bed count maximum 2
Superior Room, 1 King Bed
Room Size: 375 square feet m2
1 King Bed
Superior Room, 1 King Bed

General

Pet-friendly room, Rollaway/extra beds (free), Number of bedrooms - 1, Ping - 11, Wardrobe or closet, Square meters - 35, Wheelchair accessible, Bed count minimum 1, Extra bed count 1, Square feet - 375, Bed count maximum 1, Free cribs/infant beds
Superior Room, 2 Queen Beds
Room Size: 375 square feet m2
2 Queen Beds
Superior Room, 2 Queen Beds

General

Pet-friendly room, No rollaway/extra beds, Number of bedrooms - 1, Ping - 10.54, Wardrobe or closet, Square meters - 35, Square feet - 375, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2
Deluxe Room, 2 Queen Beds
Room Size: 375 square feet m2
2 Queen Beds
Deluxe Room, 2 Queen Beds

General

Pet-friendly room, Number of bedrooms - 1, Ping - 10.54, Wardrobe or closet, Square meters - 35, Square feet - 375, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this Downtown Chicago hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Downtown Chicago hotel have a swimming pool?

No, this Downtown Chicago hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Downtown Chicago hotel?

Best-rates for the Downtown Chicago hotel starts from $410 per night with includes Child Friendly, Kitchen, Accessibility, Business Services, Internet, Guest Services, Balcony/Terrace, Security/Safety, Wellness Facilities, Bar, Breakfast, Parking, Bedding/Linens, Restaurant, Laundry, Air Conditioner, TV, Wheelchair Accessible, Toiletries with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Downtown Chicago hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Downtown Chicago hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Downtown Chicago hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Downtown Chicago hotel?

Based on the information reported by the owner or manager, the Downtown Chicago hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Downtown Chicago hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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USD410
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