Best Western The Inn At Rochester Airport | Hotel in Rochester
Hotel
7.8
(1005 Reviews) |
1 Bathroom
Available rates:
Hotel in Rochester
Hotel in Rochester with free breakfast and airport shuttle service This smoke-free hotel features a fitness center, a 24-hour business center, and coffee/tea in a common area. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a microwave in a common area, a business center, and a 24-hour front desk are onsite. Change of towels is available on request. Best Western The Inn At Rochester Airport offers 55 accommodations with coffee/tea makers and complimentary weekday newspapers. Each accommodation is individually furnished. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
This Rochester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
Children under 18 years old are not allowed in the fitness facility without adult supervision.
Show more
Amenities
Air Conditioner
Parking
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry
Policies
Check-in
Check-in start time: 3 pm; check-in end time: 2 am late check-in subject to availability minimum check-in age: 21
Check-out
Check-out before 11 am
Child Policy
Children are welcome. kids stay free! up to 2 children 17 years old and younger stay free when using existing bedding. rollaway/extra beds are available for usd 10.0 per night.
Payment Policy
Rollaway bed fee: usd 10.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of we care clean (best western) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Reviews
Jessica
Nov 25, 2025 05:12:37 PM
Review Score:
4
Summary: Choose this hotel because it was close to the airport annd had a free shuttle and we just needed a place close for a late arriving flight. My husband had called ahead to make sure the shuttle was available at the time our flight was arriving and we were told it is a 24hr shuttle service. I was traveling with my sister and my 11 year old daughter. When we arrived, no one was answering the phone at the hotel so we could request a shuttle from the airport. After about 20 mins of trying to call and talking to reps at the call center who were also not able to get ahold of the hotel staff,?we were about to order an uber instead as it was late and I had my daughter with me. Finally my husband who was back home was able to get them on the phone to request a pick up by the shuttle. When the shuttle driver arrived he complained about having to pick us up and told us it was his last day because he didn’t want to work anymore because he was 76. We tried to be polite and congratulate him on his retirement but he was very rude and seemed irritated by everything ( that we didn’t have luggage, when I misunderstanding a question he asked, etc) It made for a very uncomfortable ride. The person the person at the front desk was talking to someone in his earbud the whole time he checked us in so I couldn’t tell if he was talking to me or the person on the phone. The room was as expected and the people in the the morning were friendly unfortunately I would not recommend this place.
See All Reviews
Reviews
Jessica
Nov 25, 2025 05:12:37 PM
Review Score:
4
Summary: Choose this hotel because it was close to the airport annd had a free shuttle and we just needed a place close for a late arriving flight. My husband had called ahead to make sure the shuttle was available at the time our flight was arriving and we were told it is a 24hr shuttle service. I was traveling with my sister and my 11 year old daughter. When we arrived, no one was answering the phone at the hotel so we could request a shuttle from the airport. After about 20 mins of trying to call and talking to reps at the call center who were also not able to get ahold of the hotel staff,?we were about to order an uber instead as it was late and I had my daughter with me. Finally my husband who was back home was able to get them on the phone to request a pick up by the shuttle. When the shuttle driver arrived he complained about having to pick us up and told us it was his last day because he didn’t want to work anymore because he was 76. We tried to be polite and congratulate him on his retirement but he was very rude and seemed irritated by everything ( that we didn’t have luggage, when I misunderstanding a question he asked, etc) It made for a very uncomfortable ride. The person the person at the front desk was talking to someone in his earbud the whole time he checked us in so I couldn’t tell if he was talking to me or the person on the phone. The room was as expected and the people in the the morning were friendly unfortunately I would not recommend this place.
Luis
Nov 25, 2025 04:01:24 PM
Review Score:
10
Summary: Great service
Melissa
Nov 25, 2025 08:54:39 AM
Review Score:
6
Summary: Outlets in room were very loose. Other than that room was fine
Patricia
Nov 24, 2025 04:10:48 AM
Review Score:
8
Summary: Good location close to thruways.
Emmanuel
Nov 5, 2025 06:10:00 AM
Review Score:
10
Summary: Very nice for the location, right next to the airport
Gary
Oct 30, 2025 04:07:01 AM
Review Score:
6
Summary: Room was comfortable
Kristin
Oct 21, 2025 08:31:43 PM
Review Score:
8
Summary: Overall it was okay for our one-night stay. The two different people we saw at the front desk were both on the phone taking personal calls for extended periods of time and seemed like they could not be bothered. Check-in is regularly 3pm and a room was not ready until 2:45, even with paying an early check-in fee. Parking was included and easy. The bed was comfortable and the noise from the nearby planes was not that bad since I had a sound machine for sleeping. The hotel was fine, it was really the service that was lacking.
John
Oct 8, 2025 11:38:39 PM
Review Score:
10
Summary: The hotel is well maintained, reasonably priced and close to the airport.