You decided on a rental property so you could relax and feel at home while on vacation. So don’t worry about accidents that may keep you from enjoying your time. You have prepaid for accidental and unintentional damage (see details below) that may occur during your stay with us.
We realize accidents happen so all of our guests pay for damage insurance, in lieu of a security deposit. Instead of paying $1,000 up front and waiting, for up to 2 weeks after your departure, for a refund, you can relax knowing that you are covered for accidental property damage.
WHAT IF SOMETHING HAPPENS?
Simply report any damage that occurred during your stay to to Kauai Ohana Vacation Rentals when, or before, you leave. Don’t be afraid to report the damage—you’ve paid for insurance!
DAMAGE COVERAGE DETAILS:
If you occupy an accommodation and you damage the real or personal property assigned to that accommodation during your paid stay, we will reimburse the property owner or management company the lesser of the cost of repairs or the actual cash value of the property, up to $1,500. Coverage is provided to you and all travelers under the accommodation reservation during your paid stay provided you are listed on the lease agreement.
Coverage is not provided for loss due to:
a. inclement weather or natural disaster.
b. your intentional acts or gross negligence.
c. normal wear and tear of the real or personal property assigned to the accommodation.
d. any damage that occurs if you are in violation of the lease agreement.
e. loss, theft or damage to any personal effects owned by you or brought by you.
f. loss, theft or damage caused by any person other than you or your traveling companions with whom you share the accommodation reservation unless substantiated by a police report.
Your Duties in the Event of a Loss:
1. take all reasonable, necessary steps to protect the property and prevent further damage to it.
2. report the loss in writing prior to check-out to the staff responsible for managing the accommodation.
3. provide us all documentation such as police report and damage estimate.