Check-in times vary for our properties so please adhere to the check-in and check-out times stated on the Reservation Confirmation and also in the Welcome email you will receive 21 days in advance of your arrival. The check-in and check-out times are also shown on the property page for your rental on this website.
Please do not attempt to enter the property earlier than the stated check-in time unless it has been approved by Kauai Ohana Vacation Rentals. It is important that you give our housekeepers the time needed to provide you with clean accommodations.
UNAPPROVED LATE CHECK-OUTS OF LESS THAN ONE DAY WILL BE CHARGED THE EQUIVALENT OF ONE FULL DAYS RENT. In the event of an unapproved holdover by a guest beyond the departure date stated in your reservation, the guest will be charged an amount equal to three (3) times the daily rate for each and every day of such holdover.
When checking into a property, please notify Kauai Ohana Vacation Rentals of any maintenance items that need to be addressed for your stay and we will attempt to correct these as soon as possible. If you note any damage at the property, please call Kauai Ohana Vacation Rentals right away. Also, please document it on the Insurance form provided at the property.
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