Customer Bill of Rights
- Outstanding customer service. Our goal is to provide only the very best service possible!
- Receive prompt, courteous service and accurate information
- Receive the best accommodations available at time of reservation in the price range requested
- Enter a clean, comfortable, well-stocked home with basic amenities that include soap, paper products, high-speed internet service, televisions, DVD player, and appliances that are in good working order
- Have confidentiality respected
- Receive value for the money spent in their lodging experience
- Be informed when there are delays or when things go wrong, and be treated with care in these circumstances
- Comment on his/her guest experience and receive prompt response to comments, concerns and suggestions
- Be treated with respect and in a way that shows Kauai Ohana Vacation Rentals really cares about concerns, fixing the problem, and the guest’s inconvenience
Call or Email us:
866-44-OHANA (64262)
Reservations@KauaiOhanaVacationRentals.com